Overview

This website is operated by Catina by AP (“we”, “us”, “our”). Throughout the site, the terms “you” and “your” refer to the user or customer.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms & Conditions, along with our Returns & Exchanges Policy, Shipping Policy, and Privacy Policy.

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

Online Store Use

By using this site, you confirm that you are at least the age of majority in your state or territory of residence.

You agree not to use our products or website for any unlawful or unauthorised purpose, including the violation of consumer, copyright, or other laws.

General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to reproduce, copy, sell, or exploit any part of this website or its content without written permission from us.

Product Information

We take great care to ensure that product descriptions, images, and details are accurate.

As jewellery is delicate by nature, appropriate care should be taken when wearing and storing your pieces.

Please note that colours and finishes may vary slightly depending on your device or screen settings.

All products are subject to availability.

Pricing & Currency

Prices are displayed in the currency relevant to your location, including:

• Australian Dollars (AUD)
  
• New Zealand Dollars (NZD)
  
• British Pounds (GBP)
  

All payments are processed securely in the currency shown at checkout.

We reserve the right to change pricing at any time without notice.

Orders & Billing Information

You agree to provide accurate and complete information when placing an order.

As orders are prepared promptly, changes or cancellations cannot be guaranteed once an order is confirmed.

We reserve the right to cancel or refuse any order at our discretion.

Shipping

We currently ship to Australia, New Zealand, and the United Kingdom. Shipping timeframes and delivery details are outlined in our Shipping Policy.

Returns & Exchanges

Our conditions for returns, exchanges, and discretionary restocking fees are outlined in our Returns & Exchanges Policy.

Third-Party Tools & Links

Our website may contain links to third-party websites or tools. We are not responsible for the content or practices of these external sites.

Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

Errors & Inaccuracies

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary.

Prohibited Uses

You are prohibited from using this site or its content for unlawful purposes, infringing intellectual property, transmitting malware, or engaging in abusive or harmful behaviour.

Liability

To the maximum extent permitted by law, Catina by AP is not liable for:

• delays in delivery once dispatched
  
• incorrect information provided by customers
  
• misuse, improper care, or normal wear and tear of jewellery
  

Nothing in these Terms excludes your rights under Australian Consumer Law.

Intellectual Property

All content on this website, including images, branding, text, and design, is the property of Catina by AP and may not be used without permission.

Termination

We may terminate or suspend access to our website or services if these Terms are breached.

Governing Law

These Terms are governed by the laws of Australia.

Contact Information

For any questions regarding these Terms & Conditions, please contact:

Email: support@catinabyap.com

Business Name: Catina by AP